Not actually seamless

New Here ,
Jan 21, 2022 Jan 21, 2022

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Is there any support or remedy if an image is described as seamless, but in fact is not. 
I purchased a "seamless pattern" that isn't seamless on any side and I'm not happy about it as it was for fabric. 

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Asset Quality , Licensing , Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Jan 21, 2022 Jan 21, 2022
Hello, I've granted you a replacement license and will send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.    

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Adobe Employee ,
Jan 21, 2022 Jan 21, 2022

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Please provide the asset ID so we can investigate.

 

cc: @Contributor1 

EBQ

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Adobe Employee ,
Jan 21, 2022 Jan 21, 2022

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Hello, I've granted you a replacement license and will send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

seamless pattern in question.png

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