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Not created with PDF Compatible FIle

New Here ,
Sep 03, 2020 Sep 03, 2020

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I've been using Fotolia/Adobe Stock for years, and have never had an issue opening files.  Twice today, though. I've run into files that can't be opened because they were not saved with "Create PDF Compatible File" option turned on.  #278590899 and #278590877. I'm informed that they can be opened using Illustrator. Trouble is, I don't own Illustrator (I use Affinity Designer and Photoshop).

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Adobe Community Professional ,
Sep 03, 2020 Sep 03, 2020

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There are a bunch of Adobe Illustrator files that do not embed the PDF data, which is a pity as that makes the files unusable for users not having (the latest) Illustrator.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Sep 04, 2020 Sep 04, 2020

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Many thanks for your reply. I totally agree - this is marketed as a stock photo service - NOT a stock photo service for those who own Illustrator.  Going forward, I will be sure to always preview before licensing.

All the best,
Dave

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