I receied a message to say `this file does not have an app associated with it....'
I have been charged a credit for this but it will not open?
Will Adobe recredit this or is there a way round this?
What is the asset id? What does the description say what the file type is?
The description is:
Departures vector - airport timetable sign
This is the link and the asset ID is at the end
That message is a system message from your operating system. It means that your system cannot identify any program on your machine that will open that file. The file is an ai./.eps file. It can be opened directly in Adobe Illustrator or it can be added to a Photoshop project by user "Place link" or "Place embedded" through the File menu.
When you click on the thumbnail of an Adobe Stock image you will see the file type under the image. https://stock.adobe.com/images/departures-vector-airport-timetable-sign/126117023
You can filter your search results by Photo, Illustrations and Vectors on the Adobe Stock website. Vectors will specifically be .ai/.eps file types the other two will be a mix of these and jpeg files.
Thanks for helping me.