Only have 1 invoice

[damient47392909]

Dear Adobe,

I have purchased 12 photos these past few days. In my account, I can only see one invoice present.

Please contact me / produce the invoice so I can claim this in my expenses for December !

Thank you in advance and best regards

[twaritar3263062 · Accepted solution]

Hi Damien,

Thanks for reaching out to the Adobe Stock community.

I have checked your account details and noticed that you had purchased an Adobe Stock on-demand asset on 13 Dec 2018 and the other 10 assets which are licensed are considered as on-demand "overage" license. Since there is a single order number for your purchase, you have received only 1 invoice for the same.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

[damient47392909]

Hi Twarita,

Thanks a lot for your answer!

I don't understand the meaning of "overage" licence.

On my side, I have been debited on my bank account for every pictures.

It is the reason why I don't understand there is only one invoice on my Adobe Account.

Could you be more accurate?

Thank you very much for your help.

Damien