Opinion: The "Credits" and "Images"UI is confusing

[Matthew David King]

I'm a long time user of Shutterstock but switched to Adobe Stock because the content is more vetted and it seems to have fare less duplicates.

My largest complaint is this:

Coming from Shutterstock this looks to me as if I've downloaded 7 images and have 0 images remaining. Even a link on this help page titled "Subscription plans and Credit packs" is broken and goes to a 404. I'm requesting Adobe consider reworking that taskbar and making it very clear what a Credit and what an Image is, especially since credits can technically be an image.

A simple hover callout would be helpful.

[EvilBugQueen1]

Hi M. K.,

Thank you for the feedback regarding the counters in our navigation bar. I have forwarded this to our product management team. I can reproduce the 404 error and will work to have that fixed.

EBQ

[Matthew David King]

Awesome, I appreciate it!

[EvilBugQueen1]

Hi M. K.,

Are you still seeing the 404 error for Common Questions, Adobe Stock? I can no longer reproduce the error and want to confirm same with you.

EBQ

[Matthew David King]

It's still throwing the error for me, even with a reset cache in a private browser.

The link that isn't loading is https://helpx.adobe.com/stock/help/subscription-plans-credit-packs.html

[EvilBugQueen1]

Hi M. K.,

Thanks for the additional information. I'm seeing the error as well. I've reported this and will provide an update when it's been fixed.

EBQ