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Paid for free trial of Stock & it does not appear in my plan

New Here ,
Jun 04, 2020 Jun 04, 2020

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Hi everyone

I logged on to both download a couple more images from the free trial and to also cancel the payment but nothing appears in the 'plan' section of my account. So how can I cancel? 

 

In addition the three images I had already downloaded, and a number of images I had saved as favourites, no longer exist in my library.

 

Does anyne have any suggestions? Thank you 

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Account management

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Adobe Community Professional ,
Jun 04, 2020 Jun 04, 2020

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Please log-in to your account below with a device/browser that accepts cookies and does not have script blockers.
https://account.adobe.com/plans

If you still need help, scroll down to Support on the same page and click on Contact Adobe.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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