Photos download on word and not picture

New Here ,
Jul 21, 2020 Jul 21, 2020

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Whenever I download a photo it brings it up in word (code). I have signed out of my account and signed into a friends account. When attmepting to download a photo it magically appeared in photos. Considering it works on other people's adobe accounts I ruled out the possibility that it was computer (Microsoft Surface) that was the issue. Thus, it must be something wrong with my account. Quite frustrating as everytime I download a new photo it will not come up in photos. Does anyone have a solution - is there a certain  setting that needs to be changed? 

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Account management, Licensing, Terms of use, Troubleshooting

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LEGEND ,
Jul 21, 2020 Jul 21, 2020

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The file (if it is a simple photo) should download as a JPG file. So just start your normal photo editor, such as Photoshop or even Paint, and use OPEN from the FILE menu. Don't worry about what it opens in when you download or double click, that's not the important thing.

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