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Photos not syncing to libraries from website now

Explorer ,
Apr 08, 2019 Apr 08, 2019

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Hi.. Have Adobe Stock change how you save the image to your libraries now? I used to be able to add images when searching from the website if I was logged into my account. Now, you only seem to have the option to buy, download and find similar. The only way I can save now into my library is to search when in app, say photoshop. However, you only get a limited amount of photos in the results, with the option to view more online. You then loose the option to download to your library. Seems a massive step backwards in terms of managing the workflow of CC libraries and Adobe Stock...

Thank you if anyone can shed some light on this..

Regards

Stewart

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Adobe Employee , Apr 09, 2019 Apr 09, 2019
Hi S. S.,There is a new UI being tested on the Adobe Stock website. When you license an image or asset the file will download. To save the asset to a library you can use the heart icon and save the preview to the library or after licensing the asset you can use the heart icon to save the file to the library.We have received other feedback that this isn't desirable behavior and our product management team is reviewing this feedback.EBQ

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Adobe Employee ,
Apr 09, 2019 Apr 09, 2019

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Hi S. S.,

There is a new UI being tested on the Adobe Stock website. When you license an image or asset the file will download. To save the asset to a library you can use the heart icon and save the preview to the library or after licensing the asset you can use the heart icon to save the file to the library.

We have received other feedback that this isn't desirable behavior and our product management team is reviewing this feedback.

EBQ

EBQ

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Explorer ,
Apr 09, 2019 Apr 09, 2019

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Hi EBQ... thank you for the reply.. Im not too sure the heart icon is right for saving to your library.. It worked perfect before. Thank you for the reply.. much appreciated..

Regards

Stewart

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Adobe Employee ,
Apr 10, 2019 Apr 10, 2019

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Hi Stewart,

I'm a Product Manager for the Stock team and EvilBugQueen1​ passed me your feedback about the new UI we're testing. I sent you a DM -- would you be able to take a look at it when you get a chance?

Thanks so much!

Shambhavi

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Explorer ,
Apr 10, 2019 Apr 10, 2019

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Hi... I replied to your email, but it kept getting bounced back to me. If you can let me have your email address, I will email you.

Regards

Stewart

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Adobe Employee ,
Apr 11, 2019 Apr 11, 2019

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Hey Stewart -- DM'd you with my email address, let me know if that works!

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New Here ,
Apr 26, 2019 Apr 26, 2019

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Hiya do you know how to open the actual 'my library' I have been saving so many stock images too? I can't find anywhere to open it on chrome android and I've saved so many images ready to choose what to download. I am using adrobe on chrome. Thank you, I'd be grateful if you could help me.

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Adobe Employee ,
Apr 29, 2019 Apr 29, 2019

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Hi A. C.,

Were you able to figure this out? Where are you trying to view "My Library" from an app or the website?

EBQ

EBQ

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