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Plan still shows up after cancellation

New Here ,
Jun 18, 2024 Jun 18, 2024

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In my account, I cancelled the subscription, but it still shows up when I click pricing in Adobe stock. I contacted support and they said signing in and out again should work. It did not. Is there anything I need to do or will it go away on its own? The main thing I am worried about is getting charged after I cancelled.

 

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correct answers 1 Correct answer

Community Expert , Jun 29, 2024 Jun 29, 2024

Check https://account.adobe.com/plans. If you see a plan there, click manage and cancel. If not, you don't have a plan, clearing cache and cookies may help. Keep an eye on that.

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Community Expert ,
Jun 29, 2024 Jun 29, 2024

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Check https://account.adobe.com/plans. If you see a plan there, click manage and cancel. If not, you don't have a plan, clearing cache and cookies may help. Keep an eye on that.

ABAMBO | Hard- and Software Engineer | Photographer

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