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Please cancel my Stock subscription

New Here ,
Aug 20, 2017 Aug 20, 2017

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As it seems, I'm having the same issue as hundred of other users. I was unable to cancel my Adobe Stock account as there is simply no button for cancelling. I had the free trial, deemed it not worthy to continue, and don't want it anymore.

Please cancel my account - thanks very much.

Alaina

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correct answers 2 Correct answers

Adobe Employee , Aug 20, 2017 Aug 20, 2017

Hi Alaina,

Please contact support through call/chat for the cancellation requests:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Community Expert , Sep 13, 2023 Sep 13, 2023

Same answer as on your other post... It's not a scam. You signed up for a subscription.

 

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Adobe Employee ,
Aug 20, 2017 Aug 20, 2017

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Hi Alaina,

Please contact support through call/chat for the cancellation requests:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

In case you are unable to reach support through the above-mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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New Here ,
Sep 13, 2023 Sep 13, 2023

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They force me to pay first and then to Change erease what I did not order. Sorry but it is scamming.

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Community Expert ,
Sep 13, 2023 Sep 13, 2023

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Same answer as on your other post... It's not a scam. You signed up for a subscription.

 

Jill C., Forum Volunteer

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