PLEASE CANCEL MY SUBSCRIPTION

[victoriad61786629]

Hello

I need to cancel my subscription with Adobe Stock. I cannot cancel it online as it reads: You’ll be able to manage your plan shortly. Nor have I been able to get a

hold of customer service.

Please help.

[Abambo]

And there is only Adobe that can help you: Contact Customer Care  .

However, this message is posted currently probably because of the holidays:

Our support center currently has long wait times. Skip the queues and reach us in the forums and on Twitter: @AdobeCare

Sorry for that, but account problems can only be solved by Adobe Customer Care.

May be you could wait until after Christmas?

[twaritar3263062 · Accepted solution]

Hi Victoria,

The Adobe Stock subscription stands cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

[ishaant37364061]

Please cancel my subscription.

I have been checking various tabs to cancel my subscriptions, but I just failed to see how i can do it online.

i cant even find an email address where i can request for cancellation.

Regards

Ishaan Thakker

00971506975907

Adobe Creative Cloud​

[naidina53876855]

Dear team, I'm not able to cancel my monthly subscription...there is no way to do it inside the account, no way to get in contact with a live agent from chat....the adobe has a problem ...please proceed with cancellation of my subscription

[Abambo]

See my answer above or here: https://community.adobe.com/t5/Get-Started/impossible-to-cancel-subscription-to-get-in-contact-with-...

[defaultkcou029hv5fg]

I've never been so frustrated with a product!! I've called every number imaginable; every number posted; I called and stayed on hold for 48 mins, and the "support" says he can't locate my account. Adobe gives me no account number at all but have been charging me $29.99 every single month for months for something I don't use at all and they make it impossible to cancel it. I've googled how to cancel adobe stock and all the other adobe stuff i'm being charged for, and under "manage your plan", it doesn't give me any option to "cancel" only to "upgrade". What the heck? I thought Adobe was a reputable company. 

Please help! This is such a rip off. I'm so frustrated!!

[WendellaBee]

@defaultkcou029hv5fg
I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. Please confirm that you are signed into https://account.adobe.com with the correct Adobe ID.

If you are still unable to cancel your subscription then please use the information provided in this thread to cancel it.