• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Please make a refund

New Here ,
Dec 23, 2018 Dec 23, 2018

Copy link to clipboard

Copied

Hello, you can return the funds withdrawn from the card 16/12/18. The product is very expensive and I would like you to give me back the money for Adobe Stock

Views

208

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 24, 2018 Dec 24, 2018

Hi Dazle,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 16 Nov 2018. The subscription has already been cancelled.

Please reach out to our support team Support FAQ: How can I contact Adobe for support? for the refund requests.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

...

Votes

Translate

Translate
Community Expert ,
Dec 23, 2018 Dec 23, 2018

Copy link to clipboard

Copied

Did you cancel at time?

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 24, 2018 Dec 24, 2018

Copy link to clipboard

Copied

LATEST

Hi Dazle,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 16 Nov 2018. The subscription has already been cancelled.

Please reach out to our support team Support FAQ: How can I contact Adobe for support? for the refund requests.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started