Plus License instead of standard

[mrmrhm]

Hello,
I accidentally licensed this asset ##1051964782 as a plus license, but I only needed a standard license.
Could anybody help me please?

[mrmrhm]

Could you please help? @Riya123

[Liza5C0C]

@mrmrhm - I'm seeing that you reached out customer support team and they granted 2 credits, could you please confirm? 

[mrmrhm]

Yes that is correct, but they were not able to understand and solve the problem. So they only granted 2 credits.

[Liza5C0C · Accepted solution]

 I have granted remaining credits back, so it should be visible in your account. Please make sure to delete the file (#1051964782 ) from storage.

[mrmrhm]

thank you for your help.