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Poor Image Quality - I want to return the image

New Here ,
Nov 25, 2022 Nov 25, 2022

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Some weird shades in the image 302881448. Couldn't properly see it in the preview with watermarks. Can't use it for my purpose. Please return it. Thanks.

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correct answers 1 Correct answer

Adobe Employee , Nov 28, 2022 Nov 28, 2022

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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You'll need to contact Adobe directly. This forum is primarily visited by Adobe customers, not employees.

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New Here ,
Nov 25, 2022 Nov 25, 2022

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How do I reach them? Couldn't find any contact details.

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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Use the chat icon in the lower right corner on this page:

 

https://helpx.adobe.com/contact.html

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Community Expert ,
Nov 26, 2022 Nov 26, 2022

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Let's get @Contributor1 to chime in (after the weekend break) and check this.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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