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I've downloaded image AdobeStock_117050226 to use editorially in a printed visitor guide. It is really poor quality – out of focus and very noisy. I can't use it but have now lost a download. How do I get the download credited back to my account? I would recommend Adobe Stock remove this image from their library.
Thanks in anticipation
Howard
It indeed is in not so desired quality, I will add one image license to your account and inform the team.
Regards,
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I've downloaded the preview and even on the preview I can see that the image is bad quality. I've detected 3 defects that would make this picture unacceptable by today's standards:
I assume that twaritar3263062 or Sheena Kaul will get the image quality checked and credit your account the credits spend on this asset.
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Thanks for checking and corroborating the issue. I look forward to hearing further and hopefully receiving a credit back to my account.
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It indeed is in not so desired quality, I will add one image license to your account and inform the team.
Regards,