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Preview vs Licensed

New Here ,
Nov 17, 2022 Nov 17, 2022

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Why do the previews look so much redder than the licensed?  I liked the preview I'd found but when I download the licensed version it doesn't have the red that the preview did.

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Libraries , Licensing

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Adobe Employee ,
Nov 17, 2022 Nov 17, 2022

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It could be specific to the asset, there may be an issue with it. Can you share the asset ID here please?

EBQ

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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Hi,

 

it also can be that the Preview Versions are a bit more processed then the Original Files in the better Quality. As mentioned please let us know which One you have so that we can check further. Hope that helps.

 

 

regards,
Henrik

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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This isn't usually the case. The preview should be an accurate example of the licensed asset. If this is not the case then it should be reported.

EBQ

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Community Expert ,
Nov 29, 2022 Nov 29, 2022

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quote

it also can be that the Preview Versions are a bit more processed then the Original Files in the better Quality. 

 

By @Henrik Heigl

That can't be the case with photos. @michelleb68325262 should tell us the ID, before we speculate.

ABAMBO | Hard- and Software Engineer | Photographer

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