Copy link to clipboard
Copied
Why do the previews look so much redder than the licensed? I liked the preview I'd found but when I download the licensed version it doesn't have the red that the preview did.
Copy link to clipboard
Copied
It could be specific to the asset, there may be an issue with it. Can you share the asset ID here please?
Copy link to clipboard
Copied
Hi,
it also can be that the Preview Versions are a bit more processed then the Original Files in the better Quality. As mentioned please let us know which One you have so that we can check further. Hope that helps.
Copy link to clipboard
Copied
This isn't usually the case. The preview should be an accurate example of the licensed asset. If this is not the case then it should be reported.
Copy link to clipboard
Copied
it also can be that the Preview Versions are a bit more processed then the Original Files in the better Quality.
By @Henrik Heigl
That can't be the case with photos. @michelleb68325262 should tell us the ID, before we speculate.