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problem download vector image

New Here ,
Nov 02, 2020 Nov 02, 2020

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I bought a vector image from Stock but when I download it and open it in illustrator, a Chinese text appears. Adobe support couldn't find a solution for me

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Adobe Community Professional ,
Nov 02, 2020 Nov 02, 2020

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Hi Isabelle,

 

What is the asset id?

What is your Illustrator version?

 

Let's look if we are better than Adobe support. 🙂

ABAMBO | Hard- and Software Engineer | Photographer

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