• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit Search
0

Problem of muy account

New Here ,
May 05, 2020 May 05, 2020

Copy link to clipboard

Copied

Hi there,

Is somebody can tell me why i pay a €199 account per month and i can't download a picture.

It's a big big problem for my job ...

hope an answer.

Best regards

LB

TOPICS
Account management , Plans and purchase

Views

346

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 05, 2020 May 05, 2020

Copy link to clipboard

Copied

Hi PUR,

Thank you for bringing this to our attention I am investigating the issue. I can see that you should have received a renewal today and that did not happen. I've granted you a few licenses to unblock you while we look into this.

 

EBQ

EBQ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 06, 2020 May 06, 2020

Copy link to clipboard

Copied

LATEST

Hello PUR,

Your issue has been resolved. If you do not see your quota when signed into the Adobe Stock website, please sign out, clear your history and sign in again.

EBQ

EBQ

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started