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Problem of muy account

New Here ,
May 05, 2020 May 05, 2020

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Hi there,

Is somebody can tell me why i pay a €199 account per month and i can't download a picture.

It's a big big problem for my job ...

hope an answer.

Best regards

LB

TOPICS
Account management, Plans and purchase

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Adobe Employee ,
May 05, 2020 May 05, 2020

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Hi PUR,

Thank you for bringing this to our attention I am investigating the issue. I can see that you should have received a renewal today and that did not happen. I've granted you a few licenses to unblock you while we look into this.

 

EBQ

EBQ

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Adobe Employee ,
May 06, 2020 May 06, 2020

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Hello PUR,

Your issue has been resolved. If you do not see your quota when signed into the Adobe Stock website, please sign out, clear your history and sign in again.

EBQ

EBQ

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