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Problem to use my licences on Stock

New Here ,
Oct 14, 2020 Oct 14, 2020

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Hi,

I have a problem because I cannot use my Adobe Stock account. I have 2 credits lefts and I have a message error when I want tu use it : "

Error

We are sorry but a system error has occurred. If you do not receive a payment confirmation email within the next few minutes, please try again or contact Customer Service. Training and Technical Support ;"

 

What can I do to use my 2 credits left?

 

Thanks,

 

Arnaud

 

TOPICS
Account management, Download, Licensing, Plans and purchase

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Adobe Employee ,
Oct 14, 2020 Oct 14, 2020

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Hi patricia...,

Apologies, you were erroneously sent to the forums for this issue. I've contacted one of our customer care leads to follow up with you and assist your further.

EBQ

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