Problem with photo

[edytabaw]

Hello
Today the photo number # 3067844001 of the author lauritta was bought, unfortunately after downloading it, it is in very poor quality, how can I solve this problem, re-downloading the file does not help.

[Test Screen Name]

The photo you are looking at: does it have an Adobe Stock watermark still on it?

[Test Screen Name]

I see this was a duplicate post, and you already answered yes, and I gave you the cause (you are still working with the free preview, not the high quality image you paid for). Please let us know if you still have a problem.