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proof of purchase for Fotolia files

New Here ,
Jul 08, 2024 Jul 08, 2024

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I purchase a file from Fotolia in 2016. Is there a way to find proof of purchase for it? The file is still being used on an old website page, and I have a copyright tracker company asking to see proof of purchase. 

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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Check here: https://community.adobe.com/t5/stock-discussions/fotolia-gt-adobe-migration-zugriff-auf-den-alten-li...

 

I suppose you have a similar issue. As those cases are increasing, I think that an old Fotolia contributor want's to cash-in again. That is why I always told my people to store the licensing term and the proof of purchase with the asset. 

 

Check if the copyright people can help you.

ABAMBO | Hard- and Software Engineer | Photographer

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