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I was buying a bunch of standard images this morning for $3 each. I accidentally purchased a premium image. I did not realize it was a premium image until after I submitted my order. I only buy $3 images for my music vids. Cannot afford a $500 image license, nor do I need it. Help ...
Hi Lou,
Sorry to hear that.
Premium images are purchased on-demand or by using credits from credit pack. Premium images are non-refundable.
However, since you have accidentally licensed one premium image, please contact our support team Support FAQ: How can I contact Adobe for support? to check for exceptions(if any).
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to updat
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Hi Lou,
Sorry to hear that.
Premium images are purchased on-demand or by using credits from credit pack. Premium images are non-refundable.
However, since you have accidentally licensed one premium image, please contact our support team Support FAQ: How can I contact Adobe for support? to check for exceptions(if any).
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
Regards,
Twarita