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I have four credits remaining from the 5 pack I purchased but when I try to use them (appropriately, as in single credit standard images) it sends me to a payment wall to purchase a much more expensive service. How do I get Stock to acept my credits?
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Hi onemoretman,
Can you provide the asset ID of the file you are trying to license please?
EBQ
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Hi EBQ, it is any image, I tried multiple (and was signed in to my account at the time). These were non-premium single credit images, nothing fancy. Thanks
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Hi onemoretman,
Can you share a screenshot of what you are seeing when this occurs please?
EBQ
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Hello,
Are you still having this issue?
EBQ
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Hi EBQ, thanks for the follow up. Seems to have resolved itself. Cheers!
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So glad to hear it! Thanks for letting me know!
EBQ