Purchasing Enhanced License

New Here ,
Oct 15, 2018 Oct 15, 2018

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I want an enhanced license for a stock video shot, and the enhanced license check is greyed out at the bottom. This may be a really basic question, but does that mean the enhanced license is included, or does the greyed-out check indicate that the enhanced license is not available for this piece of media?

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Adobe Employee , Oct 16, 2018 Oct 16, 2018
Hi Evan,I was suspecting the right thing. It's exactly what I mentioned in my post above. This just means that whichever version of file you license, you'll get an enhanced license for that. Regards,Sheena

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Adobe Employee ,
Oct 16, 2018 Oct 16, 2018

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Hi Evan,

I don't think I quite follow the issue here. Can you elaborate more as to what are you seeing?

Please post a screenshot if possible.

Until then maybe you're just seeing the properties of the files which say that it comes with an enhanced license your the information. It just means that the specific asset comes as an enhanced license.

Regards,

Sheena

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New Here ,
Oct 16, 2018 Oct 16, 2018

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Hi Sheena,

Here is the link:

https://stock.adobe.com/search/video?filters%5Bcontent_type%3Avideo%5D=1&filters%5Breleases%3Ais_exclude%5D=1&filters%5Borientation_type%5D%5Bis_horizontal%5D=true&filters%5Bvideo_frame_rate%5D%5B%5D=val23976&filters%5Bvideo_frame_rate%5D%5B%5D=val24&filters%5Blicense_V_4K%3Aon%5D=1&k=

SUV+night&order=relevance&safe_search=1&search_page=1&limit=100&acp=&aco=SUV

+night&get_facets=1&asset_id=94690102

You will see that next to the "Learn More" hyperlink there is a check next

to grey letters that say "Enhanced License." I didn't know whether to

interpret this as meaning the download comes automatically with an enhanced

license, or whether I couldn't toggle the enhanced license on because it

was greyed out and unavailable. I would guess it comes with the license.

I'm sure this is a very basic question, but I've never used Adobe Stock

before...

On Tue, Oct 16, 2018 at 12:57 PM Sheena Kaul <forums_noreply@adobe.com>

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New Here ,
Oct 16, 2018 Oct 16, 2018

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That link didn't copy properly. Here is the license:

https://stock.adobe.com/video/aerial-view-car-headlights-night-driving-on-winding-country-road/94690102?prev_url=detail

On Tue, Oct 16, 2018 at 12:57 PM Sheena Kaul <forums_noreply@adobe.com>

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Adobe Employee ,
Oct 16, 2018 Oct 16, 2018

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Hi Evan,

I was suspecting the right thing. It's exactly what I mentioned in my post above.

This just means that whichever version of file you license, you'll get an enhanced license for that.

Regards,

Sheena

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New Here ,
Oct 16, 2018 Oct 16, 2018

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Great. Thanks for the help!

On Tue, Oct 16, 2018 at 2:54 PM Sheena Kaul <forums_noreply@adobe.com>

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Adobe Employee ,
Oct 17, 2018 Oct 17, 2018

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You're welcome!

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