"You'll be able to manage this plan shortly"

[realUntitled]

Hello there,

I'd like to cancel my plan but it kept showing "You'll be able to manage this plan shortly" and won't let me manage it. It has been more than 24 hours. Could you please help me?

Thank you

[Abambo · Accepted solution]

Is the issue solved by know? If not, I suggest, you contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

[realUntitled]

Thank you for your help. I called them and got it sorted.

[Abambo]

Thanks for the update.