Locked

"You'll be able to manage this plan shortly"

New Here ,
Mar 13, 2022 Mar 13, 2022

Copy link to clipboard

Copied

Hello there,

I'd like to cancel my plan but it kept showing "You'll be able to manage this plan shortly" and won't let me manage it. It has been more than 24 hours. Could you please help me?

Thank you

Screenshot 2022-03-13 at 12.04.26.png

TOPICS
Account management , Plans and purchase

Views

75

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Mar 14, 2022 Mar 14, 2022
Is the issue solved by know? If not, I suggest, you contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply. (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703...

Likes

Translate

Translate
Adobe Community Professional ,
Mar 14, 2022 Mar 14, 2022

Copy link to clipboard

Copied

Is the issue solved by know? If not, I suggest, you contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 14, 2022 Mar 14, 2022

Copy link to clipboard

Copied

Thank you for your help. I called them and got it sorted.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 14, 2022 Mar 14, 2022

Copy link to clipboard

Copied

LATEST

Thanks for the update.

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started