Accidental Download

[mikeb29995522]

I did the same thing.  I downloaded an ai file which I cannot use. The file was Am I able to get a credit?

Mike215034560

[twaritar3263062 · Accepted solution]

Branching to a new discussion,

Hi Mike,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita