Hi yes having the same issue as well. I've only been charged one month. I canceled my subscription yesterday to avoid being charged any firth. Is it possible for me to receive my money back as well?? A total of $29.99 has been charged to my account and I'm very unhappy with that. Please get back to me!
Branching to a new discussion,
Sorry to hear that you are facing issues.
I have checked your account details and noticed that you had signed up for Adobe stock subscription on 8th of June, 2018. Currently, the subscription stands cancelled.
I would like to let you know that if you cancel within 14 days after the beginning of the second month’s billing cycle, you’ll be fully refunded.
For more information, please see Legal subscription terms | Adobe
Please contact our support team Support FAQ: How can I contact Adobe for support? for refund related requests.
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Hello, I have just had the same problem today. I accidentally ordered adobe stock on demand and charged £47.99. The order number is ADB038497036UK. I would appreciate your help on this.Thanks, Kanako
I sent an email to customer care to ask them to send me confirmation that
the refund will be paid but did not receive anything from them except that
the case was closed already. All I wanted to do was to make sure if the
refund process was initiated. (I was not sure about this as the original
email from customer care tells me the subscription is cancelled but does
not tell me clearly if the refund will be processed. )
If you could help me check with this and send me that confirmation, it
would be appreciated.
I'll get the updates sent to you for the same.