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Re: Accidentally Licensed Photos

New Here ,
Mar 12, 2019 Mar 12, 2019

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Twarita, I have found a similar problem in my account. I am in a trial Adobe Stock and added some images to my library but hit the wrong button and now they are licensed, but I only wanted to preview the use before licensing.

The images to remove:

FILE #: 158231182

FILE #: 85736970

FILE #: 117784719

FILE #: 57197518

I hope you can still help with this!.

Many thanks,

Max

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correct answers 1 Correct answer

Adobe Employee , Mar 12, 2019 Mar 12, 2019

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Hi Max,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed four Adobe Stock files, I have added 4 image licenses to your account so that you can use them against different images.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Mar 12, 2019 Mar 12, 2019

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Branching to a new discussion,

Hi Max,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed four Adobe Stock files, I have added 4 image licenses to your account so that you can use them against different images.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Mar 12, 2019 Mar 12, 2019

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Thank You!!

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Adobe Employee ,
Mar 12, 2019 Mar 12, 2019

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You are welcome!

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New Here ,
May 01, 2020 May 01, 2020

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Hi, I accidentaly clicked on a license image button, tried to cancel the download but it was impossible. Was looking for a way to solve this issue and found this conversation, could you please help me with this?, thank you.

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Adobe Employee ,
May 01, 2020 May 01, 2020

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Please wait for a reply on the other thread you responded to. https://community.adobe.com/t5/stock/how-to-unlicense-adobe-stock-image/m-p/11098358?page=1#M50674 Locking this thread.

EBQ

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