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Re: accidently purchased wrong image..cant use it. can I replace it with another without being charged double?

New Here ,
Sep 26, 2018 Sep 26, 2018

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Wrong image, miss-click license, the way the UI is designed is very frustrating.

Image ID: 47579613

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Adobe Employee , Sep 26, 2018 Sep 26, 2018
Branching to a new discussion,Hi Alexandru,Sorry for the trouble it has caused to you.Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.Hope this helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Sep 26, 2018 Sep 26, 2018

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Branching to a new discussion,

Hi Alexandru,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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