Cannot cancel 'Adobe Stock -10 images a month (one-year)' plan

[anthopoulin_motioncontent]

Hi Beverley Gray,

I am having the same issue. Is it possible to cancel that for me please?

Thanks,

[twaritar3263062 · Accepted solution]

Branching to a new discussion,

Hi Anthony,

I see you have an Adobe account under the same ID as with forums.

I did go through your account details and noticed that you have Adobe Stock 10 images a month (one-year) plan which was purchased on 21st February 2017. Currently, your subscription has been suspended(due to payment issues) and that is the reason you were unable to self-cancel your plan.

Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.

Feel free to update this thread in case of any additional questions.

Regards

Twarita