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Re: Dollar Photo Club image downloads

New Here ,
Aug 24, 2017 Aug 24, 2017

I have also lost my credits but I didn't receive any emails about credits expiring so wasn't forewarned!!! Not happy at all!!!

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correct answers 1 Correct answer

Adobe Employee , Aug 25, 2017 Aug 25, 2017

Branching to a new discussion,

Hi Monika,

I understand your concern, but these credits were only valid for a year as per the migration terms. In order to get the expired credits back, you may subscribe to one of our Adobe Stock plans: Adobe Stock pricing and membership plan | Adobe Stock

Also, you may Contact Customer Care  so that they can verify your account details and can further assist to get the issue resolved.

Please refer Contact Support FAQ: Unable to reach support through the "Contact US" link

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Adobe Employee ,
Aug 25, 2017 Aug 25, 2017
LATEST

Branching to a new discussion,

Hi Monika,

I understand your concern, but these credits were only valid for a year as per the migration terms. In order to get the expired credits back, you may subscribe to one of our Adobe Stock plans: Adobe Stock pricing and membership plan | Adobe Stock

Also, you may Contact Customer Care  so that they can verify your account details and can further assist to get the issue resolved.

Please refer Contact Support FAQ: Unable to reach support through the "Contact US" link  in case you are unable to reach support through the above-mentioned link.

Feel free to update this thread in case of any additional query.

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