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Re: how do I unlicense something that I purchased accidentally?

New Here ,
Aug 18, 2022 Aug 18, 2022

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Hi I am purchasing images for a client and realized I accidentally purchased this image by mistake and I actually wanted to buy this image... can you help? Is there a way to exchange the license for the other one? I don't want to have to charge them for the wrong image - they looked so similar I made the mistake before I realized it... Please help!

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correct answers 1 Correct answer

Adobe Employee , Aug 18, 2022 Aug 18, 2022

Hello defaultgl2ym3btrgb6, 

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

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Adobe Employee ,
Aug 18, 2022 Aug 18, 2022

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Hello defaultgl2ym3btrgb6, 

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. If you click on the chat icon in the lower right corner you'll see an options link for contacting our custome care team.

Hope this helps !!!

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