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Re: How to cancel my Adobe Stock – 10 assets a month plan??

New Here ,
Oct 01, 2018 Oct 01, 2018

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It is really amazing. Paying a fee every month and getting this type of treatment. Keep it up. For sure as satisfied as the other customers.

Horrible service and just wasting peoples time. I guess you guys are too busy.

In any case I have the same issue. Signed up to stock and want to cancel it. Not possible under the subscribtion plans. That is the way to make money.

Here is the order nr. ADB039527001CH

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Adobe Employee , Oct 01, 2018 Oct 01, 2018
Branching to a new discussion,Hi Ralph,I am so sorry to hear that you are facing issues while cancelling your Adobe Stock services.I just checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 06 Sep 2018.When you subscribe to the Adobe Stock promo offer, the first month is a free trial, Adobe doesn't charge you for the 1st month; the subscription billing actually starts from the second month. For more information, you may also refer...

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Adobe Employee ,
Oct 01, 2018 Oct 01, 2018

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Branching to a new discussion,

Hi Ralph,

I am so sorry to hear that you are facing issues while cancelling your Adobe Stock services.

I just checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 06 Sep 2018.

When you subscribe to the Adobe Stock promo offer, the first month is a free trial, Adobe doesn't charge you for the 1st month; the subscription billing actually starts from the second month. For more information, you may also refer to Adobe Subscription and Cancellation Terms | Adobe

Please check your private message for more details.

Regards,

Twarita

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