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Re: I accidentally licensed an image!

New Here ,
Nov 13, 2018 Nov 13, 2018

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Hi, I did the same mistake! I accidentally licenced an image as I thought it was saving on my list only: FILE #: 189578468

Please help me to retrieve this one license, thanks!

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Adobe Employee , Nov 14, 2018 Nov 14, 2018
Branching to a new discussion,Hi Mamun,Sorry for the trouble it has caused to you.Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.Hope this helps!Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Nov 14, 2018 Nov 14, 2018

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Branching to a new discussion,

Hi Mamun,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Dec 05, 2018 Dec 05, 2018

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hey!

I've also just accidentally licensed an image: Black color pencil isolated on white background. - Buy this stock photo and explore similar images a...

I have no use for this image. It's not even close to what I was looking for! Is it possible to get a refund? I haven't downloaded or used the image anywhere.

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Adobe Employee ,
Dec 06, 2018 Dec 06, 2018

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Hi there,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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