I licensed an image that is a vector, but its a flat vector, and uneditable with not layers. Are all Adobe Stock vectors like this?

[JCARDILLO]

Having the same problem with this vector 199947767.

It tells me that I have to open it in illustrator, which I don't pay for. How do we get refunds on vectors that don't work?

[twaritar3263062 · Accepted solution]

Branching to a new discussion,

Hi Johnathan,

Sorry to hear that.

I would like to inform you that the vector images are best to be downloaded in Illustrator. If you do not have Illustrator, then as a workaround you may download the trial version of Illustrator(7days trial) and can try to use the above-mentioned file.

You may use this link to download the trial version of Illustrator:

Download a free trial or buy Adobe products | Adobe free trials & downloads.

If you still face troubles, feel free to update this thread so that we can further assist you.

Regards

Twarita