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Re: Licensed the wrong image

New Here ,
Nov 13, 2018 Nov 13, 2018

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I accidentally licensed an image and can't undo. It was for image FILE #: 108064722 

How can I undo this?

Thank you,

Sandra

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2018 Nov 14, 2018

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Hi Brian,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Nov 14, 2018 Nov 14, 2018

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Branching to a new discussion,

Hi Brian,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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