Licensed the wrong image

[dcheney907654]

I did the same thing... two images I didn't want, just wanted to save the preview to test them. FILE #: 172382369 and FILE #: 40548305​

Can this be corrected?

Thanks

[Sheena Kaul · Accepted solution]

Branching into a new discussion

Hi Andrew,

I apologize for the trouble caused to you.

I've added 2 replacement license to your account.

Regards,

Sheena

[kathrynh92800837]

Can't believe after more than 4 or 5 years of the same problem, no fix has been rendered. Double confirmation should be standard.

I have now accidentally clicked license on # 252356045, and did not want this picture, as it is one I cannot begin to use. Can I have a credit back, please?
https://stock.adobe.com/images/horizontal-portrait-of-a-very-happy-and-excited-woman-celebrating-suc...

Kathryn

[WendellaBee]

Hi K. H.,

Apologies for the delayed response, I've confirmed that you've licensed the asset and granted you a replacement license.

EBQ