Purchasing stock video with credits?

[timbotronic45]

Hi Bev,

Why is this not possible? It doesn't make any sense. I saved up my credits only plan to buy some stock video for a project and now find that it was pointless. What possible reason could there be for not being able to use your credits for video?

Tim

[twaritar3263062 · Accepted solution]

Branching to a new discussion,

Hi Tim,

I see you have an Adobe account under the same ID as with forums.

I did go through your account details and noticed that you have Adobe Stock 10 images a month(one-year) plan. The subscription plans only entitle you to license standard assets.

Premium assets, such as videos, Premium collections images, and editorial images or videos, can be licensed on-demand or using credits from a credit pack.

You may also refer to Stock FAQ: What are Credit packs? to get more information on credit packs.

Feel free to update this thread in case of any additioanl questions.

Regards

Twarita

[defaultqy76xr9uhqfj]

I have also been saving my assets for videos for a marketing campaign. I have never used my quota but have continued with my membership with this in mind. I have always believed that I can use 8 assets per video, only to discover now after years of subscribing that I can only use them for standard images. Absolute nonsense. I have 129 assets and can not use any number of them to purchase a video. Really? Not 8, 12, 20???? REALLY????

I feel like I've been scammed, absolute disgrace.