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Re: "You'll be able to manage this plan shortly"

New Here ,
Mar 13, 2019 Mar 13, 2019

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I am also having this problem where I am receiving a message saying You’ll be able to manage your plan shortly.  I would like to cancel my subscription for both Adobe Stock – 10 assets a month and Photography plan (20GB) and I do not want to be charged for either.  I would also like adobe to delete my account, please.  Please can I have an email confirmation when this is done thank you

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Adobe Employee , Mar 13, 2019 Mar 13, 2019
Branching to a new discussion,Hi Sally,Sorry to hear that you are facing issues while cancelling your subscriptions.Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Employee ,
Mar 13, 2019 Mar 13, 2019

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Branching to a new discussion,

Hi Sally,

Sorry to hear that you are facing issues while cancelling your subscriptions.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.

In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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