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Re: "You'll be able to manage this plan shortly"

New Here ,
Mar 13, 2019 Mar 13, 2019

I am also having this problem where I am receiving a message saying You’ll be able to manage your plan shortly.  I would like to cancel my subscription for both Adobe Stock – 10 assets a month and Photography plan (20GB) and I do not want to be charged for either.  I would also like adobe to delete my account, please.  Please can I have an email confirmation when this is done thank you

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correct answers 1 Correct answer

Adobe Employee , Mar 13, 2019 Mar 13, 2019

Branching to a new discussion,

Hi Sally,

Sorry to hear that you are facing issues while cancelling your subscriptions.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.

In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Mar 13, 2019 Mar 13, 2019
LATEST

Branching to a new discussion,

Hi Sally,

Sorry to hear that you are facing issues while cancelling your subscriptions.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.

In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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