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Re: Stock Image Count Resets when?

New Here ,
Sep 25, 2018 Sep 25, 2018

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Does it reset on the billing date or the anniversary date?

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correct answers 1 Correct answer

Adobe Employee , Sep 25, 2018 Sep 25, 2018

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Hi adobet16903845,

Thank you for reaching out to the Adobe Stock community.

With the three-asset/month plan, the 10-asset/month plan, and the 40-asset/month plan, your unused licenses roll over to the next month as long as your subscription is active. The rollover limit is 12 times your subscription entitlement; for example, a maximum of 120 assets roll over for the 10-asset/month plan. With larger subscription plans, including the 350-asset/month and 750-asset/month

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Adobe Employee ,
Sep 25, 2018 Sep 25, 2018

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Branching to a new discussion,

Hi adobet16903845,

Thank you for reaching out to the Adobe Stock community.

With the three-asset/month plan, the 10-asset/month plan, and the 40-asset/month plan, your unused licenses roll over to the next month as long as your subscription is active. The rollover limit is 12 times your subscription entitlement; for example, a maximum of 120 assets roll over for the 10-asset/month plan. With larger subscription plans, including the 350-asset/month and 750-asset/month plans, unused licenses do not roll over. For more information, please refer to Common Questions about plans, purchasing, and availability, Adobe Stock

Also, the images reset on the billing date(provided any left from the previous month).

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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