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Reassigning licenses to client

New Here ,
Feb 07, 2020 Feb 07, 2020

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Hi there:

 

I purchased a standard subscription under my company email, but the content has all been used for my client work.  Now the subscription is renewing, the client wants to create an account directly, or have my account transferred over to them.  What is the best way of doing this?  And how do I assign all the license rights of the images that I've used (since they have a perpetual license) to my client?  Thank you.

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correct answers 1 Correct answer

Adobe Employee , Feb 10, 2020 Feb 10, 2020
Hi Suzanne, There isn't a process for transferring licenses to a client in this way. The client can download the licensed assets you provided and store them locally. I will pass your questions on to our product management team. This is good feedback. EBQ

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Adobe Employee ,
Feb 10, 2020 Feb 10, 2020

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Hi Suzanne,

There isn't a process for transferring licenses to a client in this way. The client can download the licensed assets you provided and store them locally. I will pass your questions on to our product management team. This is good feedback.

EBQ

EBQ

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New Here ,
Feb 17, 2020 Feb 17, 2020

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Thanks for the response.  I have downloaded them to their server for future use but want to be sure I have something in writing to provide to them to ensure they have an active license.  Is this something that can be done in a quick email?

You can tell I worked in the licensing industry for years and like to have things buttoned up 🙂  Thank you!

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Adobe Community Professional ,
Feb 17, 2020 Feb 17, 2020

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There are 2 things that need to be done:

  • YOU need to confirm your customer that YOU have licensed the images xyz from Adobe Stock on their behalf. You assure them that they can use the assets according to the Adobe license terms.
  • The CUSTOMER needs to confirm that he is bound by the license terms as layed out by Adobe.

 

That should be enough legal stuff for both sides. Needless to say: the transfered assets can't be used for your own needs. If you want to use them, you need to relicense the assets.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 18, 2020 Feb 18, 2020

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very helpful - many thanks!

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Adobe Community Professional ,
Feb 28, 2020 Feb 28, 2020

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You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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