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Hi everyone,
I have just purchased a logo image through Adobe Stock and cannot open, edit or convert the file.
I have tried converting this .ai image to a png through a converter many times but am always given an error saying that the 'Vector Conversion Failed'.
I have also tried opening the .ai file in inkscape but the programme fails to load the file every time too.
I don't want to try to use Adobe Illustrator as I am short on money as is and don't want to have a similar experience to the one I'm having now.
Am I doing something wrong? Or is there a problem with the logo I am using? (ID #221601955 )
Any help would be greatly appreciated.
Kind regards,
Huw Little
Hi there,
Sorry to hear that you are facing issues with Adobe Stock services.
I have checked the file (#221601955) at my end and noticed that it is a vector file. However, if you do not have Illustrator, rather than subscribing the app you can always use the 7-day trial version(in order to use the vector file you have downloaded from Adobe Stock).
You may use this link to download the trial version of Illustrator: Download a free trial or buy Adobe products | Adobe free trials & downloads
I believe
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Hi there,
Sorry to hear that you are facing issues with Adobe Stock services.
I have checked the file (#221601955) at my end and noticed that it is a vector file. However, if you do not have Illustrator, rather than subscribing the app you can always use the 7-day trial version(in order to use the vector file you have downloaded from Adobe Stock).
You may use this link to download the trial version of Illustrator: Download a free trial or buy Adobe products | Adobe free trials & downloads
I believe that the file which you are looking for is a PNG file, and unfortunately, .png file is not available in our Adobe Stock website.
If you need a PNG file, you can simply create a file in Photoshop and save it as PNG or download a similar file format from Google.
Feel free to update this thread in case of any additional questions.
Regards,
Twarita