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Reembolso

New Here ,
Jan 07, 2024 Jan 07, 2024

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Hola buenas, es para ver si me pueden ayudar, compré una imagen de un precio demasiado elevado por error haciendo misclick, es una imagen que nunca voy a usar algo que ni quería comprar, me gustaría saber si puedo tener un reembolso del dinero, ya que en serio no lo hice a propósito, la imagen es la 585865931 y el número de pedido es AE02229300001CCR

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Community Expert ,
Jan 07, 2024 Jan 07, 2024

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Perhaps @Contributor1  can assist or direct you to the person that can help.

Jill C., Forum Volunteer

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Adobe Employee ,
Jan 08, 2024 Jan 08, 2024

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Hello @Ethel3465066036sk, I've provided details below to request a refund as I don't have the ability to refund this type of license.

For a refund:
Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies

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Community Expert ,
Jan 08, 2024 Jan 08, 2024

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@Contributor1 ,

Looking at the asset, the quality is not great and especially is not worth the premium cost. 

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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