Copy link to clipboard
Copied
Hello 🙂
I tried trial Adobe Stock. I haven`t been able to cancel my membership on time and my plan has been charged.
I immediately canceled the membership according to the instructions in my account (1th day after expiration trial from 14 days)
Its almost month and I haven`t money back 🙂
in the conditions I read that I can cancel plan with 14 days after end of my trial and refund takes 2-3 working days 🙂
Thank you for looking at it
<REMOVED BY MODERATOR>
Hi Radek,
Sorry for the troubles it has caused to you.
I have checked your account details and noticed that you had signed up for Adobe Stock 40 images per month (one-year) plan on 15 Oct 2018. The subscription has already been cancelled.
Please reach out to our support team Support FAQ: How can I contact Adobe for support? for refund related requests.
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
...Copy link to clipboard
Copied
Hi Radek,
Sorry for the troubles it has caused to you.
I have checked your account details and noticed that you had signed up for Adobe Stock 40 images per month (one-year) plan on 15 Oct 2018. The subscription has already been cancelled.
Please reach out to our support team Support FAQ: How can I contact Adobe for support? for refund related requests.
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Feel free to update this thread in case of any additional questions.
Regards,
Twarita