We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
Dear Adobe Support Team
As I am unable to find another way of contacting you I am now using this forum.
I bought the 1 Year monthly payed Adobe Stock subscription yesterday only to realise that this only gives you access to stock images and nothing else. This is not what I needed and I then purchased the asset I need as an on demand option.
This however leaves me in an unplesant position. I did not want a subscription which lasts a year (I did not see that when I bought it) and also I did not want stock images.
I have seen that adobe stock customers can get a refund in the first 14 days of their subscription.
So I ask you adobe support to please:
Thank you very much for your time
I can confirm that you have cancelled your Adobe Stock subscription. You were not charged as the first month is free.
So you can confirm that I will no longer have to pay a subscription fee? I.e. That everything is cancelled and that I will not have to pay the monthly installments until next year?
Thank you for your time
Since you have already cancelled your Adobe Stock subscription- 10 images per month(one-year) plan, there will no further charges for the same in future.