I have been a customer of Adobe Stock for over a year. I am subsribed to a plan that includes 10 files/month download. However, I have never used it, not downloaded a single file. So I just realized that I've been paying the monthly fees for several months without using the service. Moreover, I have searched on the Adobe platform, I can't find a contact for the department/team in charge of this type of issues. Is there anyone, either among the users community or the Adobe team, who can help me with this: where I can address to solve this problem, and if it is possible to get a retroactive refund for the months I did not use the service?
Thanks in advance for your help.
The information for contacting customer care has been posted to the forum several times. You'll need to talk to customer care for this issue.