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Refund on image license

New Here ,
Apr 10, 2024 Apr 10, 2024

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I accidentally downloaded the wrong stock image.  Is it possible to be credited the 1 license it used?  Thank you.

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Community Expert ,
Apr 10, 2024 Apr 10, 2024

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You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the Stock forum

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Community Expert ,
Apr 10, 2024 Apr 10, 2024

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This space is provided by Adobe, but this is not Adobe support
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Apr 10, 2024 Apr 10, 2024

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@John T Smith,

 

The stock forum is an exception to the rule. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Apr 10, 2024 Apr 10, 2024

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Please post the asset number for which you are requesting a credit. Then, an Adobe employee can be alerted to assist you.

Jill C., Forum Volunteer

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