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Renew license, keep credits

New Here ,
Jun 17, 2021 Jun 17, 2021

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Currently, we have a 10 assets/month membership that is up for renewal in early July.  We plan to renew, but want to understand the policy when it comes to carrying over assets from year to year (renewal to renewal) as we have about 80 assets.  I understand that under this plan 120 assets can carry over month-to-month, but what carries over year to year if we renew?  Do we lose all unused assets because we are starting a new year renewal?  Or does the 120 carryover policy month-to-month act the same year-to-year if we are renewing?  I want to make sure we don't need to use up our assets before our early July renewal.  Thank you!

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Account management, Terms of use

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Adobe Community Professional ,
Jun 18, 2021 Jun 18, 2021

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As long as you renew, you will keep your credits for up to 120 credits, which are the accumulated unused credits for a year for your subscription.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jun 21, 2021 Jun 21, 2021

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Hi @default0b7w3fqsumfd,

Your subscription quota, licenses, expire one year after they've been granted. If you have a 10 asset subscription then at the end of the year contract if you have not used any licenses you will have 120 licenses. When your subscription renews, and you are in month 13, first month of your renewal, then the licenses from your very first month will expire.

EBQ

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