Says "100% Editable Text", but I have no way to edit??

New Here ,
Feb 21, 2022 Feb 21, 2022

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I purchased this image (an AI file) and it claimed to be "100% Editable Text," and "Easy Usage"... but I'm assuming I have no way to edit (please see screenshot)?  This is so frustrating!!!

 

2022-02-21_17h19_39.png

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Asset Quality , Troubleshooting

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correct answers 3 Correct answers

Adobe Community Professional , Feb 22, 2022 Feb 22, 2022
No, it's not editable. Indeed, it requires you to rebuild the effect, which is not what the description suggests. Calling @Contributor1 for further investigation.

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Adobe Employee , Feb 22, 2022 Feb 22, 2022
Hello, I've granted you a replacement license and will send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Adobe Employee , Mar 29, 2022 Mar 29, 2022
Hello, I've granted you a replacement license and will send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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No, it's not editable. Indeed, it requires you to rebuild the effect, which is not what the description suggests. Calling @Contributor1 for further investigation.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Feb 22, 2022 Feb 22, 2022

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Thank you.  It's very disheartening people feel like they need to lie like this.

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Adobe Community Professional ,
Feb 22, 2022 Feb 22, 2022

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This won't make them happy, as the asset will be checked and deleted. It's more the problem that the user spends much time getting the asset he or she looks for, and then learns that it is unusable.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Feb 22, 2022 Feb 22, 2022

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Hello, I've granted you a replacement license and will send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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New Here ,
Mar 29, 2022 Mar 29, 2022

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Adobe Employee ,
Mar 29, 2022 Mar 29, 2022

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Hello, I've granted you a replacement license and will send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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New Here ,
Apr 20, 2022 Apr 20, 2022

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I'm having the same issues here as well with multiple files that say they are 100% editable. I've licensed and tried downloading numerous times from difference browsers, allowing popups, clearing cache etc.

@Contributor1 

https://stock.adobe.com/images/smoking-vintage-gothic-old-style-typeface-on-dark-background/95793247

 

https://stock.adobe.com/images/prometheum-and-vanadium-is-an-ornate-antique-style-font-with-gold-edg...

 

https://stock.adobe.com/images/smile-fun-comic-round-yellow-purple-and-line-editable-adobe-illustrat...

 

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LEGEND ,
Apr 20, 2022 Apr 20, 2022

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So far as I can see, stock vectors cannot have editable text. I'd love to hear otherwise, but there seem to be countless stock graphics making this false claim. Seems that it would be easy for reviewers to detect. 

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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You can contribute vector files with editable text. The font should be limited to an open source or preferably (as we are here with Adobe) to an Adobe font. But many assets have outlined fonts, which are obviously not editable text.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Apr 20, 2022 Apr 20, 2022

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Did you download the vector versions of the files (as in the settings):

Abambo_0-1650470033981.png

Your first 2 links look to me as alphabets, that you need to copy and paste into your text. It's not an effect applied to a font. The last one may be a simple outlined font, and then it's not editable for sure.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Apr 20, 2022 Apr 20, 2022

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I did downloaded as a vector, but unfortunately it is flattened, and I can't seem to edit it in any capacity what so ever. I've never had an issue before, this is the first time, and seems like I'm really striking out today.

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Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

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Hello, I've verified the issue with 328358760 and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset. The other two vectors I believe are working correctly as they have the full alphabet and each letter can be selected/edited individually.

text vector.PNG

text vector 2.PNG

Missing Editable Font Replaced by Blocky Font.PNG

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